13TH OCTOBER - 10:00 AM

Byte Sized Upskilling Workshops

Active Listening

Discover how to be an effective, active listener in our latest communication Webinar—learning tips and strategies.

Webinar Description

Active listening is hard work at first. But it is so worth it—nothing improves work relationships faster. In just one hour, learn how to stop “mind drift,” restate and clarify, respond with empathy, listen more than talk, understand underlying feelings and much more.
Enroll now and learn active listening techniques that will make you a better communicator and all-around more effective!

What will the Webinar cover?


Active Listening

Defining a good listener and identifying the actions that encourage active listening.


What’s Another Ear

What interactive listening is and why you need to add it to your communication skill set.


Empathy in Motion

How to listen between the lines to really hear the speaker’s message.

Who is the Webinar for?

Managers, supervisors, team leaders, administrative professionals and every member of your organisation who wants to improve their communication with active listening skills!

The Speakers


Taste 4 Success Skillnet

The Taste 4 Success Skillnet represents a significant, innovative and strategic collaboration between a growing number of member companies across a number of specific food and beverage sub-sectors, such as production, processing, artisan and services.

The Taste 4 Success Skillnet started out with a small group of 16 companies in 1999 based in the north west of Ireland, and since then it has grown its membership to over four hundred active members across a national base.

The network offers training programmes and to give support, impetus and trainee numbers in order to run cost effective and localised training for its members. To become a member of the network (free membership)  click here to find out more.



TrainedIn has been helping these very people during the COVID-19 Crisis by hosting webinars to connect them with potential clients.

In 2019, our founder, Sorcha Finucane, conceptualised the idea of TrainedIn. It’s mission? To make researching and booking training courses so much easier.

As TrainedIn was being built, Sorcha realised that she could use the technology to help with another subject she felt passionately about: enhancing sustainability for small businesses and freelancers.

TrainedIn launched in April 2020. Yes, right at the start of the Covid-19 lockdown. (The first one…!) Throughout the year, TrainedIn has been running free webinars to connect freelancers and small training businesses to potential clients. Our promise is always to match highly skilled professionals with the individuals and businesses looking for their services.


Don Harris

Don has had a long association with marketing, radio, broadcasting and people care focused interaction His career spans over 40 years working with clients, management and employees to assist them reaching the truth with Feedback, Engagement and Internal Communication, Emotional Intelligence and more productive ways to work together. Through TalkBack and CoachTalk, his work focuses on how people interact, listen, talk and communicate.He has a passion for leading people towards discovering their strengths and identifying areas where scope for development may be unearthed. Don advocates more Empathy at Work and talks about the importance of Emotional Intelligence at work. His online workshop ‘Listening is The Business’ opens minds and souls and highlights the importance of giving others the opportunity to be listened to at work, as well as socially. Clients have included AIB, Samaritans, Samsung, DHL Air (UK), Aircoach, Data Ireland, Dublin Zoo, Electricity Ireland, St Patrick’s Credit Union (ESB), Eircom, EBS, Cadburys, Bank of Ireland, Enterprise Ireland, Leahy O’Riordan and The Institute of Public Administration (IPA) among others.

Presenter of the radio show ‘You and Your Business’ each Friday on Dublin City FM for 9 years. Don is also a Tour Guide since 2020 - he offers Coaching, Listening and Walking Tours in Howth, Co Dublin and elsewhere in Dublin.

Related Workshops

12th October at 10:00 AM

A workshop designed to giving yourself the best chance of success when applying. ​

Don’t Miss Out On This Exclusive Opportunity

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