Having good interpersonal skills is essential to building and sustaining relationships with others, to working well in a team and to collaborating with others. Interpersonal skills are important in both personal and professional interactions.

Interpersonal skills are often referred to as ‘people skills’ and are essential in social situations. They may even help you to give a first-class performance at an interview and to succeed in getting the job you have worked so hard for.
Employer’s value interpersonal skills because they help you to co-operate and collaborate with others, and to create a good working environment, all of which help an organization to succeed and be productive.

Specifically, on this webinar we will look at the following important ingredients relating to Interpersonal Skills:

• Body Language & Non-verbal
• Communication,
• Active Listening,
• Perception and understanding,
• Building Rapport,
• Effective Questioning
• The importance of Silence in a conversation