12TH APRIL - 10:00 AM

Byte Sized Upskilling Workshops

Listening is The Business

A workshop designed to understand how listening skills also impact a company’s interaction with customers and other businesses.

Webinar Description

Listening is the single most crucial skill in communicating and building your business. Listening increases productivity, boosts confidence and reduces errors, it can have numerous benefits, including making you popular, building your personal brand and expanding your relationship network.


What will the Webinar cover?


Culture Of Engagement

We will tell you why engaged employees are more likely to stay happy, motivated, and committed to your company.



You will discover why empathy is able to recognize emotions in others, and to understand other people's perspectives on a situation.



We will show you what you can do to create a culture of trust within your team.

Who is the Webinar for?

This webinar is aimed at all those who want to discover the benefits of intense listening both in the business and personal world. So in this session we are addressing both entrepreneurs, professionals but also students or trainees.


The Speakers


Taste 4 Success Skillnet

The Taste 4 Success Skillnet represents a significant, innovative and strategic collaboration between a growing number of member companies across a number of specific food and beverage sub-sectors, such as production, processing, artisan and services.

The Taste 4 Success Skillnet started out with a small group of 16 companies in 1999 based in the north west of Ireland, and since then it has grown its membership to over four hundred active members across a national base.

The network offers training programmes and to give support, impetus and trainee numbers in order to run cost effective and localised training for its members. To become a member of the network (free membership)  click here to find out more.



TrainedIn has been helping these very people during the COVID-19 Crisis by hosting webinars to connect them with potential clients.

In 2019, our founder, Sorcha Finucane, conceptualised the idea of TrainedIn. It’s mission? To make researching and booking training courses so much easier.

As TrainedIn was being built, Sorcha realised that she could use the technology to help with another subject she felt passionately about: enhancing sustainability for small businesses and freelancers.

TrainedIn launched in April 2020. Yes, right at the start of the Covid-19 lockdown. (The first one…!) Throughout the year, TrainedIn has been running free webinars to connect freelancers and small training businesses to potential clients. Our promise is always to match highly skilled professionals with the individuals and businesses looking for their services.

Don Harris

“Don has had a long association with marketing, radio, broadcasting and people care focused interaction. His career spans over 40 years working with clients, management and employees to assist them reaching the truth with Feedback, Engagement and Internal Communication, Emotional Intelligence and more productive ways to work together. Through TalkBack and CoachTalk, his work focuses on how people interact, listen, talk and communicate.He has a passion for leading people towards discovering their strengths and identifying areas where scope for development may be unearthed. Don advocates more Empathy at Work and talks about the importance of Emotional Intelligence at work. His online workshop ‘Listening is The Business’ opens minds and souls and highlights the importance of giving others the opportunity to be listened to at work, as well as socially. Clients include AIB, Samaritans, DHL Air (UK), Aircoach, Data Ireland, Dublin Zoo, Electricity Ireland, St Patrick’s Credit Union (ESB), Eircom, EBS, Cadburys, Bank of Ireland, Enterprise Ireland, Leahy O’Riordan and The Institute of Public Administration (IPA) among others.

“He was presenter of the radio show ‘You and Your Business’ each Friday on Dublin City FM for 9 years until December 2018. Don is also a Tour Guide since 2020 - he brings together Coaching and Walking Tours in Howth, Co Dublin. To learn more about his work visit
Connect with Don on LinkedIn Don Harris | LinkedIn

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